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Frequently Asked Questions

FAQ

How long does it takes to deliver my order?

Your order will be delivered within 1 – 5 working days. (We use only Priority Delivery for faster service).

There might be slight delays in a few pincodes during the festival season or due to courier-side operational issues. Don’t worry — our team will actively follow up with the courier partner until your parcel is delivered to you.

👉 To avoid last-minute stress, we recommend placing your order a little in advance, especially during festive or sale periods

Note: 24 - 48 hours delivery for TN orders

Do you offer cash on delivery payment option?

Yes! COD is available

Are your products suitable for all hair types?

Definitely yes! Our products is well suitable for thin/thick/small/medium/long hair types

How do I care for my scrunchies?

Hand wash and air dry

Do you offer any discounts or promotions?

Yes! We offer Free Gifts and Free shipping above just ₹549/- + 10% flat discount code WELCOME.

Can I send your products as a gift to my GF?

Yes! Kindly add a note while checkout and gift wrapping is available

How can I contact customer support?

Email - Hairbouncecs@gmail.com or Call us 8667874546

How do I track my order?

You will receive an order confirmation email and SMS. There will be a link to track