Frequently Asked Questions
How long does it takes to deliver my order?
Your order will be delivered within 1 - 3 working days. (We use only priority Delivery)
Do you offer cash on delivery payment option?
Yes! COD is available
Are your products suitable for all hair types?
Definitely yes! Our products is well suitable for thin/thick/small/medium/long hair types
How do I care for my scrunchies?
Hand wash and air dry
Do you offer any discounts or promotions?
Yes! We offer Free Gifts and Free shipping above 250 Rupees
Can I send your products as a gift to my GF?
Yes! Kindly add a note while checkout and gift wrapping is available
Do you offer reselling your products?
Not at this moment
Do you share my information with third parties?
No, we respect your privacy
How can I contact customer support?
Email divyaravishankar76@gmail.com or Call us 8667874546
Do I need an account to place an order?
No, You can place order as a guest also
How do I track my order?
You will receive an order confirmation email and SMS. There will be a link to track
Do you ship Internationally?
Yes, we do take orders outside India and ship them via DHL & UPS
How many days you take to dispatch my order?
We will dispatch your order on the same day itself if you place an order before 4 PM, that’s the time our courier pickup person arrives
How do I return or Exchange an item?
If you receive any damaged or defective product on your order package we will exchange them with solid proof of UN-boxing video. This will happen very rarely as we work with promising courier partner and our internal dispatching team will quality check before dispatching every order. We don’t take any orders return.