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Customer Reviews
 

Frequently Asked Questions

FAQ

How long does it takes to deliver my order?

Your order will be delivered within 1 – 5 working days. (We use only Priority Delivery for faster service).

There might be slight delays in a few pincodes during the festival season or due to courier-side operational issues. Don’t worry — our team will actively follow up with the courier partner until your parcel is delivered to you.

👉 To avoid last-minute stress, we recommend placing your order a little in advance, especially during festive or sale periods

Note: 24 - 48 hours delivery for TN & Bangalore orders

Do you offer cash on delivery payment option?

Yes! We want your shopping experience to be as easy as possible, so Cash on Delivery (COD) is available for all orders above 300 rupees (excluding Gifts).

Are your accessories suitable for my hair type?

Absolutely. Whether you have thin, thick, curly, or fine hair, our products are engineered for a secure, damage-free hold. From mini clips for short hair to extra-large claws for long, voluminous manes, we have a "perfect fit" for everyone.

How do I care for my scrunchies?

To maintain the shine and elasticity of your handmade scrunchies, we recommend a quick hand wash with mild soap and air drying. This keeps the fabric soft and ensures your favorite accessories last for years.

Can I get a discount or free shipping?

Yes! We love rewarding our community. You get Free Shipping above ₹599. Plus, enjoy a Flat 10% Discount + above ₹1499 you will get free gifts!

Can I send a gift directly to someone special/Girlfriend/friend?

We’d love to help! Our products make perfect gifts for your girlfriend, friends, or family. Just add a note at checkout, and we’ll handle the gift wrapping to make sure it arrives looking beautiful.

How can I reach your support team?

We’re here to help! You can email us at Hairbouncecs@gmail.com or call us directly at +91 8667874546. Our team is available to assist with any product or order queries.

How do I track my delivery?

Once your order is placed, you’ll receive a confirmation via Email and SMS. This includes a real-time tracking link so you can follow your Hair Bounce package right to your doorstep.